Effective Date: 22/10/2024
At Alishan Trading LLC, we are committed to protecting your privacy and ensuring the security
of any personal information you provide us. This Privacy Policy outlines how we collect, use,
store, and protect your information in compliance with applicable data protection regulations.
Information We Collect
We collect the following types of information:
- Personal Information: This includes details such as your name, email address, phone
number, and any other information you provide when contacting us, filling out forms, or
using our services.
- Business Information: When you engage with our IT services, we may collect
information about your company, such as business name, address, and other relevant
details.
- Technical Information: This includes data such as IP addresses, browser type, device
identifiers, and information about how you interact with our website or services.
- Cookies: : Our website uses cookies to improve user experience, track usage patterns,
and remember your preferences.
How We Use Your Information
We use your information for the following purposes:
- Service Provision: To deliver and manage our IT services, including support,
consultations, and project implementations.
- Communication: To contact you regarding inquiries, requests, and updates related to
our services.
- Improvement of Services: To analyze usage patterns, improve our services, and optimize user experience.
- Compliance: To ensure that we comply with legal, regulatory, and contractual obligations.
- Marketing: With your consent, we may send you promotional materials, newsletters, and service updates.
How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share your information with trusted third-party vendors who assist in providing services such as hosting, data analytics, and technical support. These providers are bound by confidentiality agreements.
- Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Data Security
We take the security of your data seriously and implement industry-standard practices to safeguard your personal information. These include encryption, access control, and regular security audits to protect against unauthorized access, disclosure, or destruction of data.
However, while we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the following rights concerning your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You may request corrections or updates to your personal information.
- Deletion: You can request that we delete your personal data, subject to certain legal obligations.
- Objection: You can object to the processing of your personal information for specific purposes, such as marketing communications.
- Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our site. You can manage cookie settings through your browser, but disabling cookies may affect the functionality of our website.
Third-Party Links
Our website may contain links to external websites. Please note that we are not responsible for the privacy practices of third-party websites. We encourage you to read their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by updating the policy on our website and revising the “Effective Date” at the top.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Alishan Trading LLC
Email: info@alishantrading.com
Phone: +9714 3259720
Address: New Al Safiya Building, Office SM18B 2⁄3, Deira, 125613, Dubai, UAE